Everything about Workload

🧭 Start here: a 6-step reading path

1. Read the overview: WorkloadA 5-minute orientation
2. Skim a recent paper: A Survey on Measuring Cognitive Workload in Human-Computer InteractionInfluential work since 2022
3. Pick up a classic book: Stress in teachingThe most-reprinted book on the subject
4. Read the landmark paper: Multiple Resources and Mental WorkloadCited 1,959 times
5. Go sideways: Human performance modelingA closely related topic
6. Go sideways: Cognitive ergonomicsA closely related topic

🏆 Landmark papers (most cited)

• Multiple Resources and Mental Workload

  Christopher D. Wickens · 2008 · Human Factors: The Journal of the Human Factors and Ergonomics Society · 1,959 citations

• Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory.

  Paul E. Spector, Steve M. Jex · 1998 · Journal of Occupational Health Psychology · 1,478 citations

• Compensatory control in the regulation of human performance under stress and high workload: A cognitive-energetical framework

  G. Robert J. Hockey · 1997 · Biological Psychology · 1,349 citations

• Measuring neurophysiological signals in aircraft pilots and car drivers for the assessment of mental workload, fatigue and drowsiness

  Gianluca Borghini, Laura Astolfi, Giovanni Vecchiato · 2014 · Neuroscience & Biobehavioral Reviews · 1,250 citations

• Level of automation effects on performance, situation awareness and workload in a dynamic control task

  MICA R. ENDSLEY, DAVID B. KABER · 1999 · Ergonomics · 852 citations

• State of science: mental workload in ergonomics

  Mark S. Young, Karel A. Brookhuis, Christopher D. Wickens · 2014 · Ergonomics · 849 citations

• Tethered to the EHR: Primary Care Physician Workload Assessment Using EHR Event Log Data and Time-Motion Observations

  Brian G. Arndt, John W. Beasley, Michelle D. Watkinson · 2017 · The Annals of Family Medicine · 833 citations

• Evaluation of Subjective Mental Workload: A Comparison of SWAT, NASA‐TLX, and Workload Profile Methods

  Susana Rubio, Eva Díaz, Jesús Martín · 2003 · Applied Psychology · 747 citations

🆕 Influential since 2022

• A Survey on Measuring Cognitive Workload in Human-Computer Interaction

  Thomas Kosch, Jakob Karolus, Johannes Zagermann · 2023 · ACM Computing Surveys · 317 citations

• EEG power spectral measures of cognitive workload: A meta‐analysis

  Samy Chikhi, Nadine Matton, Sophie Blanchet · 2022 · Psychophysiology · 276 citations

• Workload, work intensification and time poverty for teachers and school leaders: a systematic research synthesis

  Sue Creagh, Greg Thompson, Nicole Mockler · 2023 · Educational Review · 269 citations

• The challenges of entering the metaverse: An experiment on the effect of extended reality on workload

  Nannan Xi, Juan Chen, Filipe Gama · 2022 · Information Systems Frontiers · 262 citations

• Cognitive Workload Recognition Using EEG Signals and Machine Learning: A Review

  Yueying Zhou, Shuo Huang, Ziming Xu · 2022 · IEEE Transactions on Cognitive and Developmental Systems · 217 citations

📚 Books worth reading

• Stress in teachingJack Dunham · 1984
• Stress, Workload and FatiguePeter A. Hancock · 2000
• The 80/20 principleKoch, Richard · 1997
• 📕How to measure faculty work loadJohn E. Stecklein · 1961
• The service load in teacher training institutions of the United StatesLynn Banks McMullen · 1927
• 📕ExhaustionAnna Katharina Schaffner · 2016
• Tuning Microsoft server clustersRobert W. Buchanan, Robert Buchanan · 2003
• 📕Deployment guide seriesVasfi Gucer · 2008

Ranked by number of editions on Open Library, a rough measure of how lasting a book is.

🔗 Related topics

• Human performance modeling Human performance modeling (HPM) is a method of quantifying human behavior, cognition, and processes. It is a tool used by human factors researchers and…
• Cognitive ergonomics Cognitive ergonomics is a scientific discipline that studies, evaluates, and designs tasks, jobs, products, environments and systems and how they interact…
• Cognitive load In cognitive psychology, cognitive load is the effort being used in the working memory. According to work conducted in the field of instructional design…
• Vigilance (psychology) In modern psychology, vigilance, also termed sustained concentration, is defined as the ability to maintain concentrated attention over prolonged periods…
• Work design Work design (also referred to as job design or task design) is an area of research and practice within industrial and organizational psychology, and is…
• Ergonomics Ergonomics, also known as human factors or human factors engineering (HFE), is the scientific study to understand the interaction between humans and other…
• Situation awareness Situation awareness or situational awareness, is the understanding of an environment, its elements, and how it changes with respect to time or other factors…
• Job demands-resources model The job demands-resources model (JD-R model) is an occupational stress model that suggests strain is a response to imbalance between demands on the individual…