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Everything about ServiceNow
American technology company
ServiceNow, Inc. is an American software company that supplies cloud computing platforms for the creation and management of automated business workflows. The company was founded in Santa Clara, California, United States, in 2003 by Fred Luddy. It is listed on the New York Stock Exchange and is a constituent of the S&P 100 and S&P 500 indices. Wikipedia →
🧭 Start here: a 6-step reading path
- Read the overview: ServiceNowA 5-minute orientation
- Skim a recent paper: Optimizing IT asset management with ServiceNow: A data-driven approach to HAM and SAMInfluential work since 2022
- Pick up a classic book: Mastering ServiceNowThe most-reprinted book on the subject
- Read the landmark paper: A Comprehensive Survey on ServiceNow for IT Service ManagementCited 5 times
- Go sideways: Workday, Inc.A closely related topic
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🏆 Landmark papers (most cited)
A Comprehensive Survey on ServiceNow for IT Service Management
ServiceNow: Implications and Practice within the Business Environment
Enhanced Technique For Placement Monitoring using Servicenow Portal
Migration of the CERN IT Data Centre Support System to ServiceNow
Automating Governance, Risk, and Compliance (GRC) in Cloud Computing: A Case Study on ServiceNow and NIST Framework Integration
CASH-FLOW-BASED SOLVENCY ASSESSMENT IN TECHNOLOGY SERVICE COMPANIES WITH SAAS REVENUE MODELS: A CASE STUDY OF SERVICENOW
Transforming Financial Services Business Through Servicenow
Incident Management in the Digital Age: A Comparative Analysis of ServiceNow and BMC Helix Solutions
🆕 Influential since 2022
Optimizing IT asset management with ServiceNow: A data-driven approach to HAM and SAM
Navigating Software Compliance and Optimization: A Comparative Analysis of Software Asset Management in ServiceNow and BMC Helix
Automating IT Audit Evidence Collection: Reducing Risk and Cost Through ServiceNow Integration
Balancing Agility and Control: A Comparative Analysis of Change Management in ServiceNow and BMC Helix
Managing Technical Debt In Custom Servicenow Solutions
📚 Books worth reading
Mastering ServiceNowWood, Martin (Software consultant) · 2015
Ranked by number of editions on Open Library, a rough measure of how lasting a book is.
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