Everything about Computer-assisted telephone interviewing
Telephone surveying technique that includes assistance by a software application
Computer-assisted telephone interviewing (CATI) is a telephone surveying technique in which the interviewer follows a script provided by a software application. It is a structured system of microdata collection by telephone that speeds up the collection and editing of microdata and also permits the interviewer to educate the respondents on the importance of timely and accurate data. The software is able to customize the flow of the questionnaire based on the answers provided, as well as information already known about the participant. It is used in B2B services and corporate sales. Wikipedia →
🧠Start here: a 6-step reading path
- Read the overview: Computer-assisted telephone interviewingA 5-minute orientation
- Skim a recent paper: Computer-Assisted Web-Based Personal Interview Survey for Capturing Urban Mobility: A Contextual Approach in Resource-Constrained SettingsInfluential work since 2022
- Pick up a classic book: Computer networkingThe most-reprinted book on the subject
- Read the landmark paper: Analysis and classification of university students’ educational skills using a computer-assisted web-interviewing questionnaireCited 5 times
- Go sideways: Computer-assisted personal interviewingA closely related topic
- Go sideways: Computer-assisted survey information collectionA closely related topic
đź“– Definitions
No dictionary entry for this exact phrase.
🗂️ The subject at a glance
🏆 Landmark papers (most cited)
🆕 Influential since 2022
đź“š Books worth reading
Computer networkingJames F. Kurose, Keith W. Ross · 1900
The Conspirators HierarchyJohn Coleman · 1992- 📕The camera assistant's manualDavid E. Elkins · 2013
- 📕QUEST 2003Germany) Conference on Questionnaire Evaluation Standards (4th 2003 Mannheim · 2004
- 📕The effect of foreign intervention on Somali conflict in Mogadishu, Somalia · 2014
survival companion for medical students, graduates and interns · 2014
Introduction to making very big booksUnited States. Congress. Senate. Committee on Pensions · 2011
A TOUR OF THE WORLDMalik Mansab Khan, Muhammad Rafique Abdul Aziz · 2025
Ranked by number of editions on Open Library, a rough measure of how lasting a book is.
đź”— Related topics
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