Everything about User research
Process of understanding a design's impact on an audience
User research is the investigation to understand user behaviors, needs and motivations through interviews, surveys, usability evaluations and other forms of feedback methodologies. It is used to understand how people interact with products and evaluate whether design solutions meet their needs. This field of research aims at improving the user experience (UX) of products, services, or processes by incorporating experimental and observational research methods to guide the design, development, and refinement of a product. User research is used to improve a multitude of products like websites, mobile phones, medical devices, banking, government services and many more. It is an iterative process that can be used at anytime during product development and is a core part of user-centered design. Wikipedia →
🧭 Start here: a 6-step reading path
- Read the overview: User researchA 5-minute orientation
- Skim a recent paper: The updated Consolidated Framework for Implementation Research based on user feedbackInfluential work since 2022
- Pick up a classic book: NASA/DoD aerospace knowledge diffusion research projectThe most-reprinted book on the subject
- Read the landmark paper: User experience - a research agendaCited 2,197 times
- Go sideways: User experience designA closely related topic
- Go sideways: User interface designA closely related topic
📖 Definitions
No dictionary entry for this exact phrase.
🗂️ The subject at a glance
🏆 Landmark papers (most cited)
User experience - a research agenda
User engagement in sustainability research
Multi-user centered design: acceptance, user experience, user research and user testing
Lead-User Research for Breakthrough Innovation
User, Use & Utility Research
Priority setting in research: user led mental health research
Observing the User Experience: A Practitioner's Guide to User Research (Second Edition)
Driving Automotive User Interface Research
🆕 Influential since 2022
The updated Consolidated Framework for Implementation Research based on user feedback
Human-AI interaction research agenda: A user-centered perspective
Systematic Literature Mapping of User Story Research
User experience research in the development of digital health products: Research letter
A Comparative Research on Usability and User Experience of User Interface Design Software
📚 Books worth reading
NASA/DoD aerospace knowledge diffusion research projectThomas E. Pinelli · 1990
Ethnography for the InternetChristine Hine · 2014
Improving research through user engagementMark Rickinson · 2011
User researchStephanie Marsh · 2018
Learning Technologies and the BodyVictor R. Lee · 2014- 📕UX Research Methods for Media and Communication StudiesAngela M. Cirucci, Urszula M. Pruchniewska · 2022
- 📕Research methods in human-computer interactionJonathan Lazar · 2010
- 📕Requirements study for future catalogsUniversity of Chicago. Graduate Library School. · 1966
Ranked by number of editions on Open Library, a rough measure of how lasting a book is.
🔗 Related topics
- User experience design User experience design (UX design, UXD, UED, or XD), upon which is the centralized requirements for "User Experience Design Research" (also known as UX…
- User interface design User interface (UI) design or user interface engineering is the design of user interfaces for machines and software, such as computers, home appliances…
- Usability Usability or user-friendliness is the capacity of a system to provide a condition for its users to perform the tasks safely, effectively, and efficiently…
- User experience evaluation User experience evaluation (UXE) or user experience assessment (UXA) refers to a collection of methods, skills and tools utilized to uncover how a person…
- User experience User experience (UX) is how a user interacts with and experiences a product, system, or service. It includes a person's perceptions of utility, ease of…
- User-centered design User-centered design (UCD) or user-driven development (UDD) is a framework of processes in which usability goals, user characteristics, environment, tasks…
- TestOps TestOps (or test operations) refers to the discipline of managing the operational aspects of testing within the software delivery lifecycle. Software testing…
- Usability testing Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable…