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Everything about Personalization

Using technology to accommodate the differences between individuals

Personalization consists of tailoring a service or product to accommodate specific individuals. It is sometimes tied to groups or segments of individuals. Personalization involves collecting data on individuals, including web browsing history, web cookies, and location. Various organizations use personalization to improve customer satisfaction, digital sales conversion, marketing results, branding, and improved website metrics as well as for advertising. Personalization acts as a key element in social media and recommender systems. Personalization influences every sector of society—be it work, leisure, or citizenship. Wikipedia →

🧭 Start here: a 6-step reading path

  1. Read the overview: PersonalizationA 5-minute orientation
  2. Skim a recent paper: Personalization in personalized marketing: Trends and ways forwardInfluential work since 2022
  3. Pick up a classic book: Think and Grow RichThe most-reprinted book on the subject
  4. Read the landmark paper: Predictability and Personalization in the Service EncounterCited 1,470 times
  5. Go sideways: Mass customizationA closely related topic
  6. Go sideways: Responsive computer-aided designA closely related topic

📖 Definitions

Noun The act of personalizing something, or adapting it for somebody's needs or tastes. The configuration of a software product to suit the needs or tastes of one specific user.

Noun The configuration of a software product to suit the needs or tastes of one specific user.

Noun The act of personifying; personification.

🏆 Landmark papers (most cited)

🆕 Influential since 2022

📚 Books worth reading

Ranked by number of editions on Open Library, a rough measure of how lasting a book is.

🔗 Related topics