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Everything about Operational excellence
Philosophy of business effectiveness
Operational Excellence (OE) is the systematic implementation of principles and tools designed to enhance organizational performance and create a culture focused on continuous improvement. It is intended to enable employees to identify, deliver, and enhance the flow of value to customers. Common frameworks associated with operational excellence include: lean management and Six Sigma, which emphasize efficiency, waste reduction, and quality improvement. Organizations that adopt these practices may report increased customer satisfaction and operational efficiency. Wikipedia →
🧭 Start here: a 6-step reading path
- Read the overview: Operational excellenceA 5-minute orientation
- Skim a recent paper: Are both generative AI and ChatGPT game changers for 21st-Century operations and supply chain excellence?Influential work since 2022
- Pick up a classic book: Interactive Computing SeriesThe most-reprinted book on the subject
- Read the landmark paper: Operational excellence for improving sustainable supply chain performanceCited 104 times
- Go sideways: Quality managementA closely related topic
- Go sideways: Total quality managementA closely related topic
📖 Definitions
No dictionary entry for this exact phrase.
🗂️ The subject at a glance
🏆 Landmark papers (most cited)
Operational excellence for improving sustainable supply chain performance
Towards a theory of operational excellence
Measuring operational excellence: an operational excellence profitability (OEP) approach
Operational Excellence Assessment Framework for Manufacturing Companies
Developing creative teams for operational excellence
Sustainability through Operational Excellence: An Emerging Country Perspective
Operational excellence through business process orientation
Achieving Operational Excellence for Industrial Baking Ovens
🆕 Influential since 2022
Are both generative AI and ChatGPT game changers for 21st-Century operations and supply chain excellence?
Operational Excellence: Process optimization for competitive edge
A Comprehensive Definition for ‘Operational Excellence’
Learning from Japanese Businesses: Ethics in Operational Excellence
Operational excellence in hospitals
📚 Books worth reading
Interactive Computing SeriesKenneth C. Laudon · 1997
Mastering today's softwareEdward G. Martin, Charles S. Parker · 1992
I-SeriesStephen Haag · 2001
Your OfficeAmy S. Kinser, Eric Kinser · 2012
Peter Norton's Introduction to ComputersPeter Norton · 1988
Information systems literacyHossein Bidgoli · 1993
Interactive computing software skillsKenneth C. Laudon, Michael Banino · 1997
Jesse Jackson & the politics of charismaErnest R. House · 1988
Ranked by number of editions on Open Library, a rough measure of how lasting a book is.
🔗 Related topics
- Quality management Quality management (QM) ensures that an organization, product, or service consistently performs as intended. It has four main components: quality planning…
- Total quality management Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability…
- Design for lean manufacturing Design for lean manufacturing is a process for applying lean concepts to the design phase of a system, such as a complex product or process. The term describes…
- Lean Six Sigma Lean Six Sigma is a process improvement method that uses a collaborative team effort to improve performance by systematically removing operational waste…
- Six Sigma Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill Smith while working at Motorola in…
- Norman Bodek Norman Bodek was a teacher, consultant, author, and publisher who published more than 100 Japanese management books in English, including works by Taiichi…
- Lean manufacturing Lean manufacturing is a management system built on three principles: produce only what is needed, when it is needed; correct abnormalities as soon as they…
- Lean integration Lean integration is a management system that emphasizes creating value for customers, continuous improvement, and eliminating waste as a sustainable data…