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Everything about Knowledge process outsourcing
Outsourcing of core information-related business activities
Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities which are competitively important or form an integral part of a company's value chain. KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise. Wikipedia →
🧭 Start here: a 6-step reading path
- Read the overview: Knowledge process outsourcingA 5-minute orientation
- Skim a recent paper: Uncovering the knowledge coordination process in information and communication technologies services outsourcing from the provider’s perspectiveInfluential work since 2022
- Pick up a classic book: Managing the risks of IT outsourcingThe most-reprinted book on the subject
- Read the landmark paper: Make, Buy or Ally? Theoretical Perspectives on Knowledge Process Outsourcing through AlliancesCited 204 times
- Go sideways: Business process outsourcing in the PhilippinesA closely related topic
- Go sideways: OutsourcingA closely related topic
📖 Definitions
No dictionary entry for this exact phrase.
🗂️ The subject at a glance
🏆 Landmark papers (most cited)
Make, Buy or Ally? Theoretical Perspectives on Knowledge Process Outsourcing through Alliances
It and Business Process Outsourcing: The Knowledge Potential
Knowledge transfer processes in IT outsourcing relationships and their impact on shared knowledge and outsourcing performance
Knowledge process outsourcing in financial services:
From business process outsourcing (BPO) to knowledge process outsourcing (KPO): Some issues
A business process outsourcing framework based on business process management and knowledge management
Building ontology-based knowledge maps to assist knowledge process outsourcing decisions
Understanding knowledge management capability in business process outsourcing
🆕 Influential since 2022
Uncovering the knowledge coordination process in information and communication technologies services outsourcing from the provider’s perspective
Business Process Outsourcing through Business Process Management and Knowledge Management Evidence from Bangladesh
Opportunities for Business Process Outsourcing and Knowledge Process Outsourcing in Uzbekistan
Modelling of operational risks in knowledge process outsourcing environment
Modelling of Operational Risks in Knowledge Process Outsourcing Environment
📚 Books worth reading
Managing the risks of IT outsourcingIan Tho · 2005
Globalisation and the labour marketBob Anderton, Paul Brenton · 2004
Project management theory and practiceGary L. Richardson · 2010
Cataloger, Editor and ScholarRobert P. Holley · 2006
Supply chain management in the drug industryHedley Rees · 2011
Digital planetGeorge Beekman, Ben Beekman · 2011
Outsourcing to IndiaMark Kobayashi-Hillary · 2004
Collaboration in outsourcingSjaak Brinkkemper, Slinger Jansen · 2012
Ranked by number of editions on Open Library, a rough measure of how lasting a book is.
🔗 Related topics
- Business process outsourcing in the Philippines One of the most dynamic and fastest growing sectors in the Philippines is the information technology–business process outsourcing (IT-BPO) industry. The…
- Outsourcing Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally…
- Business process outsourcing Business process outsourcing (BPO) is a subset of outsourcing in which a company contracts the operations and responsibilities of a specific business process…
- Business process outsourcing to India Business process outsourcing to India is the contracting of business processes to service providers or to company-owned centres in India, mainly by clients…
- Intelenet Global Services Intelenet Global Services is an Indian business process outsourcing (BPO) company founded in 2000. It was acquired by Teleperformance in 2018. The company's…
- Software testing outsourcing Software testing outsourcing is software testing carried out by an independent company or a group of people not directly involved in the process of software…
- Impact sourcing Impact sourcing, also known as socially responsible outsourcing, refers to an arm of the business process outsourcing (BPO) industry. It employs people…
- Information technology in India The information technology (IT) industry in India comprises information technology services and business process outsourcing. The IT–BPM sector contributes…