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Everything about Keystroke-level model

Form of human–computer interaction

In human–computer interaction, the keystroke-level model (KLM) predicts how long it will take an expert user to accomplish a routine task without errors using an interactive computer system. It was proposed by Stuart K. Card, Thomas P. Moran and Allen Newell in 1980 in the Communications of the ACM and published in their book The Psychology of Human-Computer Interaction in 1983, which is considered as a classic in the HCI field. The foundations were laid in 1974, when Card and Moran joined the Palo Alto Research Center (PARC) and created a group named Applied Information-Processing Psychology Project (AIP) with Newell as a consultant aiming to create an applied psychology of human-computer interaction. The keystroke-level model is still relevant today, which is shown by the recent research about mobile phones and touchscreens. Wikipedia →

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  1. Read the overview: Keystroke-level modelA 5-minute orientation
  2. Skim a recent paper: Evaluasi Efektivitas dan Efisiensi Dashboard Usaha Jamur Tiram dengan Uji Tugas dan Keystroke-Level ModelInfluential work since 2022
  3. Pick up a classic book: The keystroke-level model for user performance time with interactive systemsThe most-reprinted book on the subject
  4. Read the landmark paper: The keystroke-level model for user performance time with interactive systemsCited 796 times
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  6. Go sideways: CMN-GOMSA closely related topic

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