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Everything about Digital reference

Library reference method

Digital reference is a service by which a library reference service is conducted online, and the reference transaction is a computer-mediated communication. It is the remote, computer-mediated delivery of reference information provided by library professionals to users who cannot access or do not want face-to-face communication. Virtual reference service is most often an extension of a library's existing reference service program. The word "reference" in this context refers to the task of providing assistance to library users in finding information, answering questions, and otherwise fulfilling users’ information needs. Reference work often but not always involves using reference works, such as dictionaries, encyclopedias, etc. This form of reference work expands reference services from the physical reference desk to a "virtual" reference desk where the patron could be writing from home, work or a variety of other locations. Wikipedia →

🧭 Start here: a 6-step reading path

  1. Read the overview: Digital referenceA 5-minute orientation
  2. Skim a recent paper: makeTwin: A reference architecture for digital twin software platformInfluential work since 2022
  3. Pick up a classic book: Digital photography for dummiesThe most-reprinted book on the subject
  4. Read the landmark paper: Reference Models for Digital Manufacturing PlatformsCited 67 times
  5. Go sideways: Florida Electronic LibraryA closely related topic
  6. Go sideways: Reference deskA closely related topic

📖 Definitions

No dictionary entry for this exact phrase.

🗂️ The subject at a glance

  1. History
  2. Forms of digital reference
  3. Software for providing digital reference
  4. In the UK
  5. American Library Association's digital reference guidelines
  6. Other countries
  7. Chasing the Sun

🏆 Landmark papers (most cited)

🆕 Influential since 2022

📚 Books worth reading

Ranked by number of editions on Open Library, a rough measure of how lasting a book is.

🔗 Related topics