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Everything about Business process

Systematic collection of tasks within a business

A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos. Wikipedia →

🧭 Start here: a 6-step reading path

  1. Read the overview: Business processA 5-minute orientation
  2. Skim a recent paper: Examining and Comparing the Critical Success Factors Between Business Process Management and Business Process AutomationInfluential work since 2022
  3. Pick up a classic book: Management information systemsThe most-reprinted book on the subject
  4. Read the landmark paper: Business Process IntelligenceCited 342 times
  5. Go sideways: Business process managementA closely related topic
  6. Go sideways: Business process modelingA closely related topic

📖 Definitions

No dictionary entry for this exact phrase.

🏆 Landmark papers (most cited)

🆕 Influential since 2022

📚 Books worth reading

Ranked by number of editions on Open Library, a rough measure of how lasting a book is.

🔗 Related topics